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G-1.021 - Act respecting the governance of the health and social services system
Section 378
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378. Every private institution must, at the request of Santé Québec, take part in the assessment of the overall performance of the health and social services system; it must comply with the directives Santé Québec gives it for that purpose.
An institution may use the name, address, telephone number and other contact information for reaching a user that are contained in the user’s record to carry out surveys to ascertain user expectations and satisfaction with respect to the quality of the services offered by the institution.
A user may at any time request that the institution no longer use the information concerning the user for such a purpose.
